| Enterprise | Enthusiast | |
| Products | SUSE LINUX Enterprise Server 9 Novell Linux Desktop 9 | SUSE LINUX Professional 9.3 |
| Target segments | IT buyers looking for a hardened, supported Linux platform backed by a reliable product release cycle | Linux users and technical enthusiasts, experienced computer users, community developers |
| Distribution Channels | Direct, channel, OEM | Retail |
| Release Strategy | 18-24 months | Six months |
| Technical Support | Comprehensive support options, available in flexible configurations | 60-day install only |
| Security Patches | Yes | Limited availability |
| Software and Driver Updates | Yes | No |
| Update Protection | Yes | No |
| Service Pack Availability | Yes | No |
| ISV Certifications | Yes | No |
| Hardware Certifications | Yes | No |
| Indemnification | Yes | No |
| Lifecycle Guarantee | Yes: Five years* | No |
| Printed manuals | Yes | Yes |
| Training | Yes | No |
| Consulting | Yes | No |
*Platform is guaranteed for five years from date of general availability.
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